The oOlution kit
€16.58
Dimensions: 8.7 inches x 5.9 inches x 2.4 inches
Material: 100% GRS-certified cotton
Closure: zipper
Care: hand washable (air dry)
+35 000 CLIENT.E.S NOUS FONT DÉJÀ CONFIANCE
🔬 Technologie innovante (CBB)
🧬 Formules intelligentes adaptatives
✅ 100% d'origine naturelle, sans danger pour votre santé
🛡️ Soutenu par 7 études cliniques indépendantes
🤍 Textures & parfums délicats. Efficacité sans compromis.
Questions frequently asked questions
The product
Ordering
Subscription
Are the products sold with the kit?
Is it a limited edition?
Can the kit be washed?
How to order by phone?
Vous pouvez nous contacter par téléphone afin de passer une commande au 01 48 71 34 74 du lundi au vendredi entre 9h30-12h30 et 14h-17h30.
Vous pouvez régler votre commande par CB ou chèque.
What are the return arrangements?
From the date of receipt of your order or subscription, you have a period of 14 clear days to request an exchange (subject to availability) or refund and return to us at your expense the package received no later than 14 days after the decision of withdrawal. Used cosmetics cannot be returned or exchanged. Used products are those for which the pump has been primed, as evidenced by the product rising in the pump, resulting in a deposit in the product outlet. Returned products must be intact, in their original packaging, unaltered and complete (instructions, packaging, wrapping, etc.).
Quels sont les délais et tarifs de livraison ?
We prepare your order in 24h (working days).
France:
La Poste: 2-3 working days, 5,90€ under 59€. Free for orders over or equal to €59.
Mondial Relay: 2-3 working days, €2.90 under €59. Free for orders of €59 or more.
Chronopost express delivery: 1-2 working days, €13.40 for all orders.
Belgium and Luxembourg:
La Poste: 2-3 working days, €7.90 for orders of €59 or more. Free for orders over or equal to €59.
Mondial Relay: 2-3 working days, €4.90 for orders under €59. Free for orders over or equal to €59.
Switzerland:
La Poste: 2-3 working days, €10.90 under €150. Free for orders of €150 or more.
EU (Germany, Spain, United Kingdom, Italy, Vatican):
La Poste: 4-7 working days, €6.90 for orders under €120. Free for orders over or equal to 120€.
EU (European Union excluding Germany, Spain, United Kingdom, Italy, Vatican):
La Poste: 4-7 working days, €7.90 for orders under €120. Free for orders of €120 or more.
Rest of the world:
La Poste: €11.90 for orders under €150. Free for orders of €150 or more.
Pour la livraison à domicile d'un kit d'initiation, la livraison est offerte en France métropolitaine uniquement. Elle est au prix de 4,50€ pour le reste du monde.
Can I collect my order from the oOlution premises to avoid paying delivery charges?
Oui tout à fait, vous pouvez choisir de nous rendre visite au 81 avenue Gabriel Péri – 94170 Le Perreux-sur-Marne et nous vous accueillerons avec plaisir !
Vous pouvez passer votre commande directement sur place ou en avance par téléphone au 01 48 71 34 74. Vous pouvez régler votre commande par CB, chèque ou espèces (seulement si vous avez l'appoint).
Nous sommes ouverts du lundi au vendredi de 9h30 à 12h30 et de 14h à 17h30, mais n'hésitez pas à nous appeler avant de passer, nous pourrons nous arranger sur les horaires :)
What are the international delivery rates?
If you live in Belgium or Luxembourg, two delivery options are available:
La Poste: 2-3 working days, €7.90 for orders under €59. Free for orders of €59 or more.
Mondial Relay: 2-3 working days, €4.90 for orders under €59. Free for orders of €59 or more.
If you live in Switzerland, delivery will cost €10.90. Delivery is free for orders over €150.
If you live in the European Union:
- Germany, Vatican City State, Italy, Spain, United Kingdom: delivery will cost you €6.90. Delivery is free for orders over 120€.
- Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Norway: delivery will cost 7.90€. Delivery is free for orders over 120€.
If you live outside the European Union, delivery will cost you 11.90€. Delivery is free for orders over €150.
Si la livraison de nos produits n'est pas disponible dans votre pays, contactez-nous par mail à coucou@oolution.com, et indiquez-nous le pays où vous souhaitez être livré.e.
Nous contacterons alors nos transporteurs pour leur demander si c'est bien possible et nous vous tiendrons au courant le plus rapidement possible !
Can I have it delivered to a relay point?
Yes, that's right! Thanks to our partner Mondial Relay, you can choose the relay point of your choice in France, Belgium and Luxembourg.
Whatever delivery point you choose, Mondial Relay delivery costs €2.90 in mainland France and €4.90 in Belgium and Luxembourg. Mondial Relay delivery is free for orders over €59.
What are my advantages?
You can find all the subscription information here
1. 10% off your treatment with your first order and future renewals!
2. Free delivery on your first order. Receive your treatment at the frequency of your choice, with no obligation. Take advantage of free delivery even for products purchased once without a subscription, by adding them to your next subscription delivery.
3. Fancy an extraa skincare product all in one go? Complete your subscription order with non-subscription products by adding them to your next subscription delivery. All your purchases will then be delivered free of charge!
4. Subscriber-only exclusives (special offers, order surprises, etc.).
5. Easy, flexible and commitment-free (cancel in one click, change your frequency and renewal date, modify your treatment, cancel your subscription... everything is possible in your personal space).
Can I change the frequency of the products I subscribe to?
Yes, you can bring forward, delay or skip your next delivery via your personal space. If your delivery frequency no longer suits you, you can also change it at any time, free of charge!
Will I be notified of the renewal debit?
Yes, you'll receive an e-mail 5 days before collection.
Delivery frequencies don't suit me. What can I do?
You can change the frequency of your subscription from your personal space. It is also possible to postpone your subscription by a few days :)
What if I order several products but only want to subscribe to one of them?
It's possible:) choose the subscription for the product you want, and add to your basket those you only want to buy once.
You will only be subscribed to the product you have chosen for the subscription.
Can I cancel/terminate my subscription at any time? Can I pause my subscription?
You can cancel your subscription at any time, up to the day before it is due to be renewed.
You can also simply change your delivery date to suit you better. Everything is possible in your account.
Can I subscribe to more than one treatment? How can I add other products to my renewal?
Yes, you can subscribe to several treatments at the same time, or subscribe to a second or third treatment if you already have a subscription!
Until the day before your renewal, you can add treatments to your renewal to benefit from free shipping :) You can do this in your personal subscriber area. No need to go through the shopping cart, the addition is made automatically and you'll be debited at the same time as your subscription renewal!
Can I subscribe if I live abroad or in the DOM TOM?
The subscription is available in mainland France, Belgium and Luxembourg.
For which countries is subscription available?
The subscription is available in mainland France, Belgium and Luxembourg.
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