1 • Shipping costs


• Standard •


La Poste
COUNTRIES Shipping costs*
Metropolitan France, Guadeloupe, French Guiana, Martinique, Mayotte, La Réunion, St-Pierre-et-Miquelon, Saint-Barthélemy, and Saint-Martin, Monaco Free shipping over 49€
5,90€
Europe (excluding Switzerland and UK) Free shipping over 120€
7,90€
World + Switzerland and UK Free shipping over 150€
9,90€

*Potential customs fees or local taxes will be at the expense of the receiver.

mondial relay
COUNTRIES Shipping costs
Metropolitan France, Belgium, Spain, Luxembourg Free shipping over 49€
4,50€

• Trial kit •


TRIAL KIT ONLY
COUNTRIES SHIPPING COSTS
Metropolitan France, Guadeloupe, French Guiana, Martinique, Mayotte, La Réunion, St-Pierre-et-Miquelon, Saint-Barthélemy, and Saint-Martin, Monaco Free shipping
Europe (excluding Switzerland and UK) 3,50€
World + Switzerland and UK 4,50€


The standard shipping method is Colissimo suivi, delivered without signature. If you prefer delivery with signature, an additional cost applies, thank you for contacting us. Whatever the chosen shipping method, we will provide you as soon as possible a link that will allow you to follow the delivery of your package online. Shipping costs include packing, handling and postage. They can contain a fixed part and a variable part according to the price or the weight of your order. We advise you to group your purchases in a single order. We can not group two separate orders and you will have to pay shipping costs for each one.



2 • DELIVERY TIMES



Audrey, our JoOy Lady packs with love and ships your delivery the same day if you order before 2 p.m. Your package will be dispatched at your own risk, but Audrey takes a special care to protect fragile objects.

audrey-prepare-commande-bis.gif

Next, we will passing the baton to the carrier who will take responsability of your delivery.



3 • DELIVERY TIMES VIA la poste



COUNTRIES DELIVERY TIME*
Metropolitan France 2 to 3 workdays
Europe 5 to 7 workdays
World + DOM-TOM 5 to 10 workdays

*Average shipping times observed (unsecured)

4 • DELIVERY TIMES VIA mondial relay



COUNTRIES DELIVERY TIME*
Metropolitan France, Belgium, Spain, Luxembourg 5 to 8 workdays

*Average shipping times observed (unsecured)